Based upon the reactions of attendees to the TTIFC International Outsourcing Summit 2016, the world is starting to see Trinidad and Tobago's potential as a BPO destination.

The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things ...