As RPA successes add up for insurers, these early wins may be seen as just the first steps on an industry-altering journey.

KPMG's new innovation center in New York aims to help serve clients build better technology-based solutions in disruptive sectors.

“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.

Nearly three-fourths of CEOs believe that the next three years will be more critical for their industry than the previous 50.