This webinar will offer practical tips and real-world guidance on building third-party FAO relationships or migrating to shared services models.

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds — and perhaps better positioned for the wider evolution already underway.

Silvestre Melo is an outsourcing professional with a career spanning over 20 years in the US and Latin America, leading teams from Nortel, PwC, Pepsico, and others, from Brazil to the USA and destinations in between. After recently visiting Trinidad ...