The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things ...

Move over Mardi Gras, step aside Rio Carnaval, Trinidad & Tobago has the greatest pre-Lenten celebration in the world. Each year, over 40,000 visitors join 780,000 locals to jump, dance and wave to the beat of pulsating soca rhythms during ...