The International Association of Outsourcing Professionals largest annual event, the Outsourcing World Summit (OWS) just concluded in Orlando, taking place from February 17-20 in the Marriott World Center. OWS each year brings together COPs (Certified Outsourcing Professionals) from around the ...
Critical Factors to Consider Before Selecting a Nearshore Location, Part 9: Putting It All Together
“Latin America has a lot to offer and can serve quite a variety of different needs from different price points,” says Sebastian Menutti of Frost & Sullivan.
Critical Factors to Consider Before Selecting a Nearshore Location, Part 8: Governmental Agencies and Support
“There’s a marketing arms race,” says Johan Gott of AT Kearney. “Who can get their message out?”
Critical Factors to Consider Before Selecting a Nearshore Location, Part 7: Connectivity and Infrastructure
“You can probably get the bandwidth you need anywhere almost. It’s just a question of how much it’s going to cost.”
Exclusive Video Interview: Peter Ryan Discusses Caribbean BPO with FinanceTnT
During the recent CAIPA event that took place in Montego Bay, Jamacia, Analyst Peter Ryan of Ryan Strategic Advisory speaks with Finance TnT’s Loren Moss on the Caribbean’s improving prospects as a nearshore BPO destination, and why global companies are ...
Critical Factors to Consider Before Selecting a Nearshore Location, Part 6: Natural Disaster Risk
Much of the nearshore is plagued with severe natural disaster risk aside from the largely spared areas of Trinidad and Tobago, Argentina, and Brazil.
CAIPA’s Outsource to the Caribbean Event Considered a Success, but Must Be Built Upon
The Caribbean Association of Investment Promotion Agencies (CAIPA) held the Outsource To The Caribbean 2017 conference in Montego Bay, Jamaica in December. The event brought together Caribbean basin Investment Promotion Agencies (IPAs) from around the region, from Belize all the ...
Interview: Diane Edwards on Why Cooperation Is Key for the Caribbean to Attract BPO Business
Finance TnT’s Loren Moss attended the 2017 Outsource to the Caribbean Conference held at the Iberostar Resort in Montego Bay, Jamaica last month, where he was able to talk with CAIPA and JAMPRO president Diane Edwards. CAIPA, or the Caribbean ...
Critical Factors to Consider Before Selecting a Nearshore Location, Part 5: English Proficiency
"We’re talking about U.S. companies,” says Sebastian Menutti of Frost & Sullivan. “So high proficiency in English is a requirement.”
50 Graduate from T&T IFC Global Business Services and Soft Skills Program
In November, a class of 50 students graduated from the business process outsourcing (BPO) training program of the Trinidad and Tobago International Financial Centre.
Critical Factors to Consider Before Selecting a Nearshore Location, Part 4: Service Specialization
“When you’re not India ... then you have to really start prioritizing,” says Johan Gott of AT Kearney. “You really need to think about, ‘How is the niche that we are playing in better than anyone else’s?’”
Critical Factors to Consider Before Selecting a Nearshore Location, Part 3: Talent Pool
A nearshore location’s talent pool is second category analyzed in the TTIFC whitepaper “7 Critical Factors to Consider Before Selecting a Location in the Booming Nearshore Market.” In the weeks to come, we will publish more sections in an ongoing series that will further ...
Critical Factors to Consider Before Selecting a Nearshore Location, Part 2: Business and Political Climate
A country's tax code, regulations, and overall bureaucratic hurdles tend to be the top-line items that decision-makers look at.
Site Selection Specialist John Hall Praises Trinidad and Tobago’s Finance and Accounting Outsourcing Potential
Trinidad and Tobago's talent is the key factor that can help it advance from “where you are today to where you would like be as a country," said Hall.
Trinidad and Tobago Moves Up Two Spots in A.T. Kearney’s Global Services Location Index
TTIFC says this improvement "solidifies T&T's rising international status as a competitive and ideal location for finance and accounting BPO."
Finance and Accounting Outsourcing: Industry Webinar on October 11 Explores FAO Journey
This webinar will offer practical tips and real-world guidance on building third-party FAO relationships or migrating to shared services models.
University of the West Indies and Trinidad and Tobago IFC Partner to Provide Professional Training
Trinidad and Tobago IFC sees the signing of this MoU as a major part of its strategy to prepare the workforce and generate high-value employment.
Trinidad and Tobago International Financial Centre Introduces Training Program to Expand Financial Sector Talent Pool
"This is a very important step for the Trinidad and Tobago IFC and the participants in the program,” said Shane Kissoon of ACCA Caribbean.
Trinidad and Tobago’s Strengths Align with Nearshore Needs
Why anyone considering a nearshore location should find out more about Trinidad and Tobago.
Guardian Group Has Embraced Automation on Its Quest to Expand Beyond the Caribbean
"In two years’ time, we expect this to look like a completely different company,” said Ravi Tewari of Guardian Group.
BHP Billiton Moves North American Accounting and Reporting Functions to Trinidad and Tobago
"This move clearly demonstrates BHP Billiton's continued commitment to the country and its confidence in the Trinidad and Tobago talent pool," stated the Energy Chamber of Trinidad and Tobago.
Trinidad & Tobago Proves Its Case as a BPO Destination with Inaugural 2-Day Summit
Based upon the reactions of attendees to the TTIFC International Outsourcing Summit 2016, the world is starting to see Trinidad and Tobago's potential as a BPO destination.
Exclusive Interview: Anya Schnoor Discusses Why Scotiabank Chose Trinidad & Tobago For Its Regional Operations And Processing Center
Top-tier global banks like Scotiabank have a presence in multiple markets, and as large employers, they can also write their own ticket when it comes to site selection. Scotiabank chose Trinidad & Tobago as the location for their Caribbean regional ...
RBC’s Operations Center For Southern Caribbean Employs 400 In Trinidad & Tobago
Trinidad & Tobago’s Daily Express reported on RBC Financial’s $35 million back office processing center servicing the bank’s Southern Caribbean region. Now open three years, the operations center handles credit operations and processing for 20 countries, including Suriname in South ...
TTIFC Launches International Outsourcing Summit June 15-16, 2016
The Trinidad & Tobago International Financial Centre (TTIFC) is hosting its first ever International Outsourcing Summit June 15-16 in Trinidad & Tobago’s capital city, Port of Spain. The event highlights Trinidad & Tobago’s benefits and advantages as a nearshore Business ...
A.T. Kearney Says Trinidad & Tobago Belongs In Top Tier Of Global Services Destinations
The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things ...