interCaribbean founder Lyndon Gardiner says the focus is on expanding connectivity in the eastern Caribbean.

Itel received its first-ever placement in the report as an "Aspirant" next to 36 other competitors, including long-standing global players.

The modern building will open in Kingston in June of this year while itelbpo’s facility in Saint Lucia will be upgraded this month with a second building and outdoor dining and recreation area, both designed and built around COVID safety protocols and requirements.

ItelBPO Selects St. Lucia to open 300 seat contact center facility to open in April, 2020.