itel’s latest investment in Jamaica, a 90,000 sq. ft. facility located in Kingston will be home to 1,500 on-site employees and manage a network of work-at-home agents, once it opens this fall.
The modern building will open in Kingston in June of this year while itelbpo’s facility in Saint Lucia will be upgraded this month with a second building and outdoor dining and recreation area, both designed and built around COVID safety protocols and requirements.
The proposal was widely criticized by business groups when AMLO first mentioned it in late October, saying the change would further harm Mexico’s economy when it is still reeling from the effects of the COVID pandemic.
US wholesale food giant Sysco (NYSE:SYY) has entered a deal with Cognizant (NASDAQ: CTSH) to outsource all US customer service operations.
The International Association of Outsourcing Professionals’ annual can’t miss event, OWS 2.0 will be in Orlando this February, Meet us there!
More and more companies are continuing to embrace the “nearshore.” With the cost and capabilities gap continuing to close between service providers in far-off places…
Companies in all industries and all locations are increasingly looking to technology to improve their operations, streamline processes, and save time. While many separate innovations…
During the recent CAIPA event that took place in Montego Bay, Jamacia, Analyst Peter Ryan of Ryan Strategic Advisory speaks with Finance TnT’s Loren Moss…
Finance TnT’s Loren Moss attended the 2017 Outsource to the Caribbean Conference held at the Iberostar Resort in Montego Bay, Jamaica last month, where he…
The benefits of outsourcing to the nearshore have convinced many companies that it’s better to look south than to the east.