NICE was recognized with a silver award for its leading “Contact Center Solution” and a bronze honor in the “Business Intelligence Solution” category.
“We are strengthening our commitment to simplifying processes and experiences, empowering users, and facilitating digital interactions,” said Miki Migdal of NICE.
Company president calls the onmi-channel offering “analytics with no limits.”
NICE Trading Recording solution allows financial institutions to use the same secure means to capture calls in their back office that they use on their trading floors.