NICE was recognized with a silver award for its leading "Contact Center Solution" and a bronze honor in the "Business Intelligence Solution" category.
NICE Releases New Omnichannel Recording Platform Aimed at Improving Customer Service
"We are strengthening our commitment to simplifying processes and experiences, empowering users, and facilitating digital interactions," said Miki Migdal of NICE.
NICE Introduces New Onmi-channel Analytics Solution
Company president calls the onmi-channel offering "analytics with no limits."