Grupo Bancolombia plans to invest some $140 million USD in digital transformation and artificial intelligence initiatives this year.

Lloyds Banking Group is aiming to “deploy new technology to drive additional operational efficiencies that will make banking simple and easier."

“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.

"Our customers want to do more of their banking through digital channels," said Brian Porter, Scotiabank chief executive

"Financial institutions that deal with hundreds of thousands of clients and huge money transactions daily can greatly benefit," says Marcel Valverde of Unisys.

BBVA is making AWS its "preferred" cloud infrastructure provider to help migrate its workflows to the provider's system.

Accenture has bought a company that it believes can allow it to "help banks make the branch a physical manifestation of the digital experience."

The downtime was reportedly due to Bancolombia's failure to renew a domain.

An optimal digital transformation is something best achieved with patience — cooking little by little — and down-to-earth goals.