Share experiences learned and applied by peers, champions and thought leaders in industries as diverse as mining, energy, telecommunications, banking, financial services, insurance, education, government and others.
Commercial Banks Increasingly Partnering With Fintech Providers To Improve Customer Experience
More than three-quarters (78%) of US commercial banks are considering new fintech partnerships in 2019 in a bid to improve customer experience (42%) and achieve real-time visibility (40%) according to a new industry report, released today. The research, commissioned by ...
Bank of Tokyo-Mitsubishi UFJ Adopts Robotic Process Automation Solutions by Kofax
The has opted to implement the robotic process automation solutions, Kofax Kapow and Kofax TotalAgility, to overhaul its legacy infrastructure.
Interview: Thrive Founder Kunal Sehgal Looks to Make Digital Lending More Efficient
"Advanced automation, AI, and machine learning will help banks provide better services for their customers," says Thrive Inc. founder Kunal Sehgal.
Stephen Bagnarol Takes Over as Scotiabank Head in Trinidad and Tobago
Stephen Bagnarol took over as the managing director of Scotiabank Trinidad and Tobago Limited last week.
RPA in Action: Innovative Ways Five Financial Services Companies Are Using Automation
Companies are seeing that RPA saves time and money while reducing errors and creating opportunities. "We see this more as a highway for growth," says Juan Felipe Giraldo of Bancolombia.
Interview: Unisys Rolls Out Its Elevate Omnichannel Platform for Banks
Unisys recently launched its new banking solution Elevate, an onmichannel platform that aims to improve the customer experience.
SWIFT Launches Customizable Fraud Prevention Service
SWIFT's chairman calls the service "a direct response to our community’s request for additional services to complement and strengthen existing fraud controls."
Lloyds Banking Group Partners with Microsoft on Biometric Authentication for Account Holders
"Devices will recognize the user rather than having to remember an assortment of letters and numbers that are forgotten or could be guessed," said Lloyds.
Should Other Banks Be Worried About Elizabeth Warren’s Tough Talk Against Wells Fargo?
"We put industry clearly on notice," said Richard Cordray after CFPB's historic fine against Wells Fargo.