The Jamaica Promotions Corporation (JAMPRO) has won 4 honors in the prestigious Stevie Awards for sales and customer service. The agency secured gold, silver, and bronze awards recognizing its sales performance during the COVID-19 pandemic.
JAMPRO won gold in the “Sales Process of the Year” category, and Diane Edwards (above), the agency’s president, also won gold as “Business Development Executive of the Year.” Edwards also won silver in the “Woman of the Year in Sales” category. JAMPRO’s final win was in the “Sales Distinction of the Year” category, where the agency got bronze.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, across 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees.
JAMPRO was acknowledged for its overhaul in operations to attract more investments into Jamaica and facilitate export of Jamaican products. These internal changes allowed the agency to become more efficient, increase number of leads generated, and improve engagements with clients to better meet their needs.
JAMPRO President Diane Edwards said she was pleased with the recognition of the JAMPRO team, saying the agency and its staff continue to be committed to Jamaica’s economic development. She said, “Dedication, professionalism, and determination are key characteristics of the JAMPRO team, and this has resulted in the agency, and Jamaica, receiving accolades for our performance during the pandemic, as we continue to work to strengthen the economy and facilitate growth. We are grateful for this recognition; now, we must push harder to reveal those much-needed economic opportunities and propel Jamaica’s economic expansion in 2021.”