“Integrating blockchain with SAP and other business applications is inevitably the next frontier for blockchain,” says SophiaTX head Jaroslav Kacina.
Mobile Wallet Usage Has Nearly Tripled Among U.S. Consumers Since 2014
"What we are seeing is a tipping point regarding adoption," said Mark Ranta, head of digital banking solutions at ACI Worldwide.
RPA in Action: Innovative Ways Five Financial Services Companies Are Using Automation
Companies are seeing that RPA saves time and money while reducing errors and creating opportunities. "We see this more as a highway for growth," says Juan Felipe Giraldo of Bancolombia.
France and Sweden Continue to Grow as FinTech Hubs
The U.K. and Germany remain the fintech leaders in Europe, but the growth of two other markets shows that location is less important than ever.
Verisk Analytics Acquires U.K. Insurance Software Provider Sequel for $325 Million USD
The Jersey City-based company said in a statement that it expects the transaction to be finalized in the third quarter this year.
LendingTree Names LeadCrunch, Traaqr, ForeverCar, Outleads, Starbutter as FinTech Award Finalists
"Innovation in lead generation and customer experience is key for businesses in today's ever-changing environment," said Doug Lebda of LendingTree.
Is a Wave of Dealmaking on the Way in Europe’s FinTech Sector?
2018 will mark a new era for action due to a new EU directive — the Revised Payment Services Directive— that will go into effect in January.
Stripe, SoFi, and GreenSky Lead the Forbes List of the Biggest FinTech Firms
Stripe leads the biggest fintech firms list — and with a $9.2 billion USD valuation is worth more than twice as much as second-place finisher SoFi.
Chinese Firms Adopting FinTech with More Urgency than Rest of the World
PwC report: “Traditional institutions are transforming themselves at a pace not seen before with greater urgency than in most other markets."
University of the West Indies and Trinidad and Tobago IFC Partner to Provide Professional Training
Trinidad and Tobago IFC sees the signing of this MoU as a major part of its strategy to prepare the workforce and generate high-value employment.
Trinidad and Tobago International Financial Centre Introduces Training Program to Expand Financial Sector Talent Pool
"This is a very important step for the Trinidad and Tobago IFC and the participants in the program,” said Shane Kissoon of ACCA Caribbean.
Visa Teams Up with YellowPepper for Digital Payments in Latin America and the Caribbean
“YellowPepper has the skill set and existing footprint in the region to help us accelerate time to market for our clients," said Allen Cueli of Visa.
PayPal’s Stock Hits Record High After Expansion of Apple Partnership
"PayPal customers will be able to pay for App Store, Apple Music, iTunes and iBooks purchases across iPhone, iPad and iPod Touch devices using their PayPal account," said the company.
Chile’s Banco Falabella Looks to Improve Customer Service with ‘Sofia’ AI Chatbot
Banco Falabella says its new artificial intelligence technology will drastically cut customer service times through Facebook chat.
Low Cost, Low Demand Have Created a Renter’s Paradise for Office Space in Trinidad and Tobago
“We don't how long the prices will remain this competitive, but at the moment, it's very much a tenant's market," says Jean-Paul de Meillac of Terra Caribbean.
New Visa Ready Program Aims to Improve Ease of B2B Payments
“B2B payments innovation has been fueled by businesses always looking to simplify complexities," said Vicky Bindra of Visa.
Bank of America Will Search for Automation-Based Cost-Cutting Even After Hitting Its Spending Goals
"How much technology can we do that replaces people?" said Tom Montag, COO of Bank of America, at a conference this week.
Apple to Launch Peer-to-Peer Payment Service Pay Cash to Compete with Venmo, Square Cash
"We use Apple Pay in apps, we use it in the web, and there was one final frontier we wanted to conquer," said Craig Federighi of Apple.
Spanish Banks and Other Firms Band Together for Blockchain-Based Tech Platform
“It is a consortium network, collaborative and useful for all," said Álex Puig, head of Spain's new multi-sector tech platform Red Lyra.
Mizuho Financial Group of Japan Will Open New FinTech Venture in June
Though Mizuho will only take up to a 15% stake in the new venture, it believes the endeavor will help it innovate outside of the stuffy culture within the bank.
KPMG Launches Innovation Center in New York and Acquires FinTech Firm Matchi
KPMG's new innovation center in New York aims to help serve clients build better technology-based solutions in disruptive sectors.
Wells Fargo Adds ProxToMe and Uniken to Startup Accelerator Roster
Uniken's CEO says being selected for the Wells Fargo Startup Accelerator program "is a great validation of our innovation in delivering great security.”
Starbucks Suffers Payment System Outage After Technology Update Gone Wrong
According to the coffee company, today's disruption was related to an internal technology update malfunction — not the global WannaCry cyberattack.
Signzy Technologies to Enhance Identify Verification Process by Using IBM’s Watson
"Cognitive computing has the potential to dramatically simplify digital trust processes throughout the financial services industry," said Ankit Ratan of Signzy.
Barclays Opens ‘Rise London’ FinTech Co-working Space
With Rise London, Barclays hopes to create new fintech-based products and services, experiment with emerging technologies, and spot early trends.
SWIFT Launches Customizable Fraud Prevention Service
SWIFT's chairman calls the service "a direct response to our community’s request for additional services to complement and strengthen existing fraud controls."
Guardian Group Has Embraced Automation on Its Quest to Expand Beyond the Caribbean
"In two years’ time, we expect this to look like a completely different company,” said Ravi Tewari of Guardian Group.
NICE Wins Two Stevie Awards for Customer Service at Annual Industry Gala
NICE was recognized with a silver award for its leading "Contact Center Solution" and a bronze honor in the "Business Intelligence Solution" category.
Lloyds Banking Group Partners with Microsoft on Biometric Authentication for Account Holders
"Devices will recognize the user rather than having to remember an assortment of letters and numbers that are forgotten or could be guessed," said Lloyds.
Spain’s CaixaBank Named Model Bank of the Year by Celent
The award, handed out annually by Celent, aims to honor the best use of technology in different areas critical to success in banking.
BHP Billiton Moves North American Accounting and Reporting Functions to Trinidad and Tobago
"This move clearly demonstrates BHP Billiton's continued commitment to the country and its confidence in the Trinidad and Tobago talent pool," stated the Energy Chamber of Trinidad and Tobago.
Amazon Web Services Launches Cloud-Based Call Center Solution
"Amazon Connect is simple enough to be configured and run directly by business decision makers," according to Jeff Barr of AWS.
World Economic Forum Launches Center in San Francisco to Address Emerging Tech Challenges
"The presence of the World Economic Forum in our city will help accelerate innovative science and technology policies," said San Francisco Mayor Ed Lee.
Trinidad and Tobago’s Piarco International Airport Named Second Best Airport in the Caribbean
Piarco International Airport was also honored for having the best airport staff in the Caribbean due to the quality of service, efficiency, attitude, and friendliness shown by employees.
State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations
“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.
IMF Establishes FinTech Task Force to Study How Technology Is Changing Finance
The new IMF working group will study the many economic and regulatory implications of the technological developments that are changing the world of finance.
Bank of America Named Global Bank of the Year for Payments and Collections
Bank of American was honored by Treasury Management International for its "commitment to innovations that are driving a change in client behavior and opportunity."
NICE Releases New Omnichannel Recording Platform Aimed at Improving Customer Service
"We are strengthening our commitment to simplifying processes and experiences, empowering users, and facilitating digital interactions," said Miki Migdal of NICE.
Financial Sector Outsourcing Is Poised for Growth but Political Hurdles Remain
From IT to BPO to regulatory compliance efforts, we are now arriving "at that place where the banks are ready to outsource,” says Anupam Jain of Everest Group.
Scotiabank Plans to Invest $1 Billion USD in Digital Transformation Over the Next Three Years
"Our customers want to do more of their banking through digital channels," said Brian Porter, Scotiabank chief executive
Trump Invites Trinidad and Tobago Prime Minister Rowley to White House
In a recent phone call, the two world leaders reportedly discussed "a number of issues of mutual interest to Trinidad and Tobago and the United States."
Banks Recognize the Need for Omnichannel Customer Experience but Few Are Executing
Though most now see the importance of omnichannel, more than half of the financial companies surveyed "have not begun substantive efforts."
New Report Highlights Five Ways to Improve Customer Experience in Banking
"How customer insight is used can make a big difference to the customer experience — and ultimately to the profitability of the organization," states the report.
Ireland Looking to Position Itself as Financial Services Leader as Brexit Lumbers Forward
Brexit “offers opportunities to attract new opportunities to our shores,” said Enda Kenny, head of Irish government.
As Economy Diversifies, Trinidad and Tobago Pushes for Major Infrastructure Upgrades in 2017
From the Tobago airport to roads to ports to power generation, 2017 is set to be a big year for infrastructure upgrades in Trinidad and Tobago.
Daimler Financial Services Buys PayCash Europe to Bulk Up Mobility and Digitization
"Daimler's new payment system underscores our ambition...to make the products and services we offer even more appealing," said the company's Bodo Uebber.
NICE Introduces New Onmi-channel Analytics Solution
Company president calls the onmi-channel offering "analytics with no limits."
MVB Bank Chooses Jack Henry Banking’s SilverLake Automation System
The bank chose this platform to improve its customer service, manage vendors, and implement other complementary solutions.
Introductory Credit Card APR Average Hits New High of 15.29% After Fed Rate Hike
"Citi bumped the APRs on its card offers by 0.25%, causing the national average APR to rise to an all-time high."
Air Canada Begins Twice-Weekly Flight from Toronto to Trinidad and Tobago
"Consistent, reliable, and competitive air access is the lifeblood of any modern economy," says Trinidad and Tobago's tourism minister.